Privacy Policy

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Welcome to Sophie Sleep (“we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website [www.sophiesleep.com] (the “Site”) and services.

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By using our Site and services, you consent to the data practices described in this policy

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1. Information We Collect

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We collect different types of information to improve your experience and provide our services effectively

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1.1 Personal Information

When you sign up for our membership, subscribe to emails, or contact us, we may collect:

• Full Name

• Email Address

• Billing & Payment Information (processed securely by third-party providers like Stripe or PayPal)

• Account Login Details

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1.2 Non-Personal Information

We also collect anonymous data for analytics and website improvements, including:

•  IP Address

• Browser Type & Device Information

• Pages Visited & Time Spent on Our Site

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1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie settings through your browser

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2. How We Use Your Information

We use your data to:

• Provide access to exclusive content, guides, and checklists

• Process payments & manage your membership

• Send important updates & promotional emails (you can unsubscribe anytime)

• Improve our website, user experience & customer support

• Ensure compliance with legal & security requirements

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3. How We Protect Your Information

We take security seriously and implement industry-standard safeguards to protect your data

• Secure Payment Processing – We do not store your payment details; transactions are handled by trusted third-party providers

• Data Encryption – We use encryption protocols to protect your personal information

• Limited Access – Only authorised personnel can access your account data

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4. Sharing Your Information

We never sell or rent your data. However, we may share information with:

• Trusted Third-Party Services – Such as payment processors (Stripe, PayPal) and email marketing tools (Mailchimp, ConvertKit)

• Legal Authorities – If required by law or to enforce our policies

All third-party services are required to comply with strict data protection regulations

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5. Your Rights & Control Over Your Data

You have the right to:

• Access your personal data we store

• Update or correct your information

• Request deletion of your account & personal data

• Opt-out of marketing emails anytime

To make a request, email us at [sophieesleep@gmail.com]

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6. Data Retention

We keep your personal information only as long as necessary to fulfill our services, legal, and contractual obligations. If you cancel your membership, we will delete or anonymise your data upon request

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7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing any personal data

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8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify members via email or update the "Last Updated" date above

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9. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: [sophieesleep@gmail.com]
Website: [www.sophiesleep.com]